Questions?


Questions? Unleash your biker wallet curiosity!

HAWG Wallets FAQs

Q: Is HAWG Leather Goods a secure Web site?
A: HAWG Leather Goods uses top-notch technology to keep your online transactions safe and sound, just as secure as giving your credit card digits over the telephone.

Q: Do you have a store I can visit?
A: Sorry, no brick-and-mortar.

Q: What’s the HAWG leather goods privacy policy?
A: Your privacy is our priority! We only keep info that helps us serve you better. Your details stay with us and won’t be shared with anyone else. Check out our Privacy Policy for all the details.

Q: Where are your leather goods manufactured?
A: 100% handcrafted from start to finish in Chicago.

Account Information

Q: Why do I need to create an account?
A: Join the crew and create your FREE HAWG leather goods account! It’s your key to take control, from changing your password to smooth shopping, checking your order history, and getting in on our not-so-frequent email newsletter.

Q: How do I reset my password?
A: Want to change your password? No worries, just click Account Details under My Account. If you forget your password and can’t log in, click on Forgot Your Password from the My Account page.

Orders

Q: Will I be notified once my order ships?
A: You bet! Once your package is ready, we’ll email you a tracking number.

Q: How do I change my billing address?
A: Before you send payment, you can edit your billing address on the checkout page or My Account. But once you hit submit your payment info, you can’t make any changes, so make sure it’s smooth from the get-go.

Q: How do I check my order status?
A: Check it out in your Order History.

Payments

Q: What forms of payment do you accept?
A: We accept Visa, Mastercard, American Express, Discover, and PayPal.

Warranty Information

Q: What is your warranty policy?
A: HAWG wallets are built tough, and guaranteed against any defects in materials and craftsmanship. But remember, regular wear and tear is not covered. For all the details, check it out here.